FQ&A's

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How do I place an order?

Placing an order with RLO Flair is easy!

Browse Our Shop: Visit our website and explore our collection of t-shirts, drinkware, embroidery items, and more.
Select Your Item: Click on the product you love, choose your preferred size, color, and any other available options.
Add to Cart: Once you’re happy with your selection, click "Add to Cart."
Checkout: When you’re ready, head to your cart and click "Proceed to Checkout."
Enter Your Details: Provide your shipping information and payment details.
Confirm Your Order: Review everything and hit "Place Order."

That’s it! You’ll receive a confirmation email with your order details. If you have any questions or special requests, feel free to contact us. We're happy to help!

Processing Time

Please note that all orders are made to order. Therefore, they will be shipped within 5-7 business days.

What payment methods do you accept?

We accept a variety of payment methods for your convenience!

At RLO Flair, we currently accept:

Credit and Debit Cards (Visa, Mastercard, American Express, Discover)
PayPal
Apple Pay and Google Pay

If you have any questions about payment options or experience any issues during checkout, feel free to reach out. We're happy to help!

How Much is Shipping?

Shipping costs are calculated based on your address. You can select either UPS or USPS at checkout for your preferred shipping method.

Can I modify or cancel my order after placing it?

We understand that plans can change!

If you need to modify or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request. However, once an order has been processed or shipped, we may not be able to make changes or cancel it.

To request a modification or cancellation, reach out to us at [your contact email or phone number] with your order number.

Thank you for understanding!

How can I track my order?

Tracking your order is easy! Once your order has been processed and shipped, you’ll receive a confirmation email with a tracking number and a link to track your package. Simply click on the link to stay updated on your delivery status.

Products and Custom Orders

1. Do you offer custom designs?
Yes! At RLO Flair, we specialize in custom designs. Whether you have a clear idea in mind or just a concept you’d like to explore, we’re here to bring your vision to life.

2. Can I request a personalized shirt?
Absolutely! Personalized shirts are one of our specialties. From adding names, quotes, or special graphics, we can create a design that’s uniquely yours. Simply reach out with your ideas, and we’ll make it happen.

3. What materials are your shirts made from?
Our shirts are made from high-quality materials, typically a cotton or cotton-blend fabric. The specific fabric may vary depending on the design and style you choose, but we always prioritize comfort and durability.

4. How should I care for my items?
To keep your RLO Flair items looking their best, we recommend the following care instructions:

Turn garments inside out before washing.
Machine wash cold on a gentle cycle.
Use mild detergent.
Avoid bleach or fabric softeners.
Tumble dry low or hang to dry for best results.
Do not iron directly on the design.

Following these guidelines will help maintain the vibrant colors and quality of your custom pieces.